Someone I know was having problems with their computer, and they ended up having a copy of their registry being restored and so they had to reinstall a bunch of things. But they couldn’t get Norton Antivirus 2005 installed. I tried everything I could. I removed registry entries, I deleted the folders that were there, I rebooted dozens of times, but everytime I went to install it, the process would fail. As I did a search on the Symantec web site, I came across document 2005033108162039:
Symantec has a program that removes the programs listed at the beginning of this document from your computer when Windows Add/Remove programs does not work. This program is called SymNRT. SymNRT works with Windows 98, Windows Me, Windows 2000, and Windows XP. Do not use SymNRT unless Windows Add/Remove programs cannot uninstall your supported program.
The removal tool works with the following programs:
- Norton AntiVirus 2004, 2004 Professional, 2005, 2005 3 user
- Norton Internet Security 2004, 2004 Professional, and 2005
- Norton Internet Security Anti-Spyware Edition 2005
- Norton SystemWorks 2004 and 2005
- Norton AntiSpam 2004 and 2005
- Norton Personal Firewall 2004 and 2005
- Norton Ghost 2003 and 9.0
- Norton Password Manager 2004
I used the tool, rebooted, and then when I tried to reinstall the software it worked perfectly. Obviously there was something left over somewhere that was causing the process to fail. It’s a handy tool that you can download directly from the Symantec FTP site.
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I want to remove Norton Antivirus 2005
I bought Internet Security 2008 for 3 computers. When I tried to remove System Works 2006 prior to install Internet Security I was unable to remove it by using the add/remove on XP. I had to download Norton’s Removal Tool and use it. Now, I cannot get my computer to boot up successfully. A message says that it cannot find Autochk and that it will ignore it. The computer is in a never ending cycle of trying to re-boot. I did a chat with the Norton tech’s. They were of no help, period. This is the last Norton product that I will buy. DON’T BUY NORTON, IT WILL DESTROY YOUR COMPUTER AND THEY CAN’T OR WON’T HELP.
When my 2007 Norton Internet Security expired I purchased 2008. Disk arrived, tried to follow directions & uninstall. Computer failed. Start, Restart, talk to India - no help. My fault, I removed too much, etc. Will NEVER buy Norton again. I had forgotten that last year I had to get uninstall tool to be able to install the 2007 version. Boy, have I learned a lesson.
I will remove Norton